Payment Policy

Welcome to Vending Machine World LLC. This Payment Policy governs all financial transactions between Vending Machine World LLC ("we," "our," or "the Company") and our valued customers ("you" or "the Buyer") in connection with the purchase, lease, rental, or servicing of vending machines and related equipment.

By placing an order, submitting a purchase inquiry, signing a sales agreement, or engaging in any commercial transaction with Vending Machine World LLC, you acknowledge that you have read, understood, and agreed to be bound by this Payment Policy in its entirety.

This policy applies to all transactions conducted through our website at vendingmachineworldllc.com, over the phone, in writing, or in person with any authorized representative of Vending Machine World LLC.

Vending Machine World LLC accepts a wide range of payment methods to accommodate the diverse needs of our business and individual customers. All payments must be made in U.S. dollars (USD) unless explicitly agreed otherwise in writing.

For orders exceeding $10,000, Vending Machine World LLC reserves the right to require payment via wire transfer or ACH to ensure secure and timely fund verification before order processing begins.

All credit and debit card payments are processed through our secure, PCI-DSS-compliant payment gateway. We do not store full card numbers on our servers. Card data is tokenized and handled exclusively by our certified payment processor.

All orders placed with Vending Machine World LLC follow a structured authorization and processing workflow designed to protect both the buyer and our business. Understanding this process helps set accurate expectations around lead times and delivery.

Orders are not considered confirmed, and production or preparation will not begin, until payment authorization has been successfully completed. Vending Machine World LLC shall not be held liable for delays caused by payment processing issues on the customer's end.

All prices listed on our website at vendingmachineworldllc.com are listed in U.S. dollars and are subject to change without prior notice. Prices displayed online are general retail guidelines and may differ for bulk orders, custom configurations, or promotional periods.

Formal price quotes issued by a Vending Machine World LLC sales representative are valid for 30 calendar days from the date of issuance, unless otherwise stated in writing. After the expiration of a quote, prices are subject to revision based on current inventory, material costs, and market conditions.

• All quoted prices include the base machine price and standard features unless noted otherwise
• Delivery, installation, and extended warranty services are itemized separately and clearly disclosed
• Bulk order discounts are available for purchases of 3 or more units — contact us for custom pricing
• Promotional pricing is valid only during the stated promotion period and cannot be applied retroactively
• Custom or special-order machines may carry additional lead time charges which will be disclosed upfront
• Website pricing errors are subject to correction; we will notify you before charging any corrected amount

For certain orders — particularly large-volume purchases, custom-configured machines, or orders placed for future delivery — Vending Machine World LLC may require a deposit or down payment to secure your order in our production and inventory queue.

Deposits are non-refundable once the order has entered production or once inventory has been reserved exclusively for your order, unless Vending Machine World LLC is unable to fulfill the order due to circumstances on our end. In such cases, a full refund of the deposit will be issued within 10 business days.

Vending Machine World LLC issues professional, itemized invoices for every transaction. Invoices are sent electronically to the email address provided at the time of purchase. Physical invoices may be requested and will be mailed to your billing address on file.

All invoices issued by Vending Machine World LLC will clearly display the following information:

• A unique invoice number and issue date for record-keeping purposes
• Itemized description of each product or service, including model number, quantity, and unit price
• Applicable taxes, delivery charges, and any other fees broken out separately
• Payment due date and accepted payment methods
• Company contact information including phone number and website

For business accounts with approved credit terms, invoices are due within the agreed net payment period (e.g., Net-30 or Net-60). All other customers are required to pay invoices immediately upon receipt unless alternate terms have been agreed in writing.

Vending Machine World LLC understands that vending machines represent a significant business investment. To make our products accessible to entrepreneurs and businesses of all sizes, we offer flexible installment and financing options through approved financing partners.

Installment plans arranged directly with Vending Machine World LLC (where applicable) are subject to a written installment agreement, which must be signed by both parties before any equipment is released. Key provisions of our in-house installment plans include:

• A minimum down payment of 25%–50% depending on the purchase amount and creditworthiness
• Equal monthly installments over a term of 3, 6, 12, or 24 months as agreed
• Payments auto-charged to the card or bank account on file on the agreed billing date each month
• Title to equipment remains with Vending Machine World LLC until the final installment is paid in full
• Early payoff is permitted at any time without penalty

Vending Machine World LLC is required by law to collect applicable state and local sales taxes on purchases made in jurisdictions where we have nexus or are otherwise obligated to collect and remit sales tax. Tax rates vary by state and locality and will be calculated and displayed at the time of invoicing.

Customers who are tax-exempt (e.g., registered non-profits, government agencies, or resellers with a valid resale certificate) must provide a valid exemption certificate prior to order completion. Tax exemption cannot be applied retroactively after payment has been processed.

• Sales tax is calculated based on the ship-to address of the order
• Freight and delivery fees may also be subject to tax depending on the destination state
• International buyers are responsible for all customs duties, import taxes, and fees in their country
• We are not responsible for any additional taxes assessed by a buyer's local government after sale

Timely payment is essential to maintaining a healthy business relationship with Vending Machine World LLC. We understand that unforeseen circumstances can arise, and we encourage open communication if you anticipate difficulty meeting a payment deadline.

The following terms apply to overdue accounts and installment defaults:

Vending Machine World LLC aims to ensure complete customer satisfaction with every purchase. Our refund and cancellation policy reflects our commitment to fairness while protecting the integrity of our business operations.

• Order Cancellation (before shipment): Cancellations made within 24 hours of order placement and before production or shipment begins may be eligible for a full refund. Cancellations after 24 hours may be subject to a restocking or processing fee of 15%.
• DOA or Defective Equipment: If your vending machine arrives damaged or defective, you must notify us within 5 business days of delivery with photographic evidence. We will arrange a replacement or issue a full refund at our discretion.
• Custom Orders: Refunds are not available for custom-configured or special-order machines once production has commenced, except in the case of manufacturing defects.
• Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. All returns must be pre-authorized with an RMA number from our team.
• Refund Processing Time: Approved refunds are processed within 5–10 business days and returned to the original payment method used.

We strongly encourage all customers to contact Vending Machine World LLC directly at +1 (323) 696-7549 before initiating a chargeback with their bank or credit card issuer. Most disputes can be resolved quickly and amicably by speaking directly with our customer service team.

In the event of a legitimate payment dispute, Vending Machine World LLC will provide all relevant documentation — including order confirmation, delivery records, communications, and proof of delivery — to the relevant financial institution as part of the chargeback dispute process. We are committed to an honest and transparent resolution process in all circumstances.

The security of your financial information is a top priority for Vending Machine World LLC. We employ industry-leading security standards to ensure that every transaction on our platform is protected from fraud, interception, and unauthorized access.

• PCI-DSS Compliance: All payment processes adhere to the Payment Card Industry Data Security Standard (PCI-DSS), the highest globally recognized standard for payment security.
• 256-Bit SSL Encryption: All data transmitted between your browser and our website is encrypted using 256-bit SSL technology, rendering it unreadable to third parties.
• Tokenization: We do not store your full credit card number. Payment data is tokenized and handled exclusively by our certified third-party payment processor.
• Fraud Monitoring: Real-time fraud detection tools monitor every transaction for suspicious activity, unusual patterns, or unauthorized use.
• No Data Selling: Vending Machine World LLC does not sell, rent, or share your financial data with any third parties for marketing or commercial purposes.

Vending Machine World LLC welcomes international customers and can accommodate purchases from outside the United States. All transactions are processed in U.S. dollars (USD). International buyers are responsible for any currency conversion fees charged by their bank or card issuer.

For international orders, we require payment via international wire transfer or a credit card with international payment capability. International wire payments must include all intermediary and correspondent bank fees on the sender's side — Vending Machine World LLC must receive the full invoiced amount net of any banking fees.

International buyers are solely responsible for all customs duties, import taxes, VAT, and any other government-imposed fees applicable in their country. These charges are not included in our quoted prices and are beyond our control. We recommend consulting with a customs broker or freight forwarder before placing a large international order.

Vending Machine World LLC reserves the right to update, modify, or revise this Payment Policy at any time to reflect changes in our business practices, applicable law, or payment processing requirements. Any changes to this policy will be published on our website at vendingmachineworldllc.com with an updated effective date.

For active orders or existing contracts, the payment terms agreed upon at the time of the contract execution will remain in effect for the duration of that contract, unless both parties agree in writing to revised terms.

Your continued use of our services after the posting of any changes constitutes your acceptance of the updated Payment Policy. We encourage you to review this page periodically to stay informed of any updates.

If you have any questions, concerns, or need clarification about any aspect of our Payment Policy, our team is ready to assist you. We believe in open communication and are committed to resolving any payment-related matter promptly and professionally.